Reference

Privacy Policy Built Around Your Account

Your mdgtoto account can use DANA, OVO, GoPay and QRIS, and this Privacy Policy explains which wallet, device and contact details we collect to keep that account flow…

DANA wallet recordsOVO payment checksGoPay and QRIS dataAccount security logs
mdgtoto Privacy Policy Built Around Your Account
CONTACT PATHS

Three Ways To Ask About Privacy

Privacy requests should go through a channel we can trace, because account data changes need a clear record.

Live Chat Use live chat for quick privacy questions while you are signed in.
WhatsApp WhatsApp helps when you need to explain a wallet or login privacy issue from…
Email Desk Email is the right path for correction, deletion or copy requests.
ACCOUNT CARE

Six Controls Behind Your Privacy

We treat privacy as part of the account workflow, not as a hidden page. Each control below connects to a real action you take: opening an account, choosing QRIS, returning from a…

Account details

We collect the name, username, phone number and email you give during account setup. Those details help us send account notices, verify support requests and prevent another person from taking over your profile.

Payment traces

DANA, OVO, GoPay and QRIS references are stored with time, amount status and wallet label. We use them to match your request, answer disputes and keep finance records separate from chat messages.

Cookie choices

Cookies remember sign-in state, language preference and basic lobby movement such as returning to Fish Hunter or Bingo. You can clear cookies in your browser, though you may need to sign in again.

Device access

The Account > Security > Devices path shows recent phones or browsers linked to your profile. If a device looks unfamiliar, contact us and we can help you close that session after checks.

Record retention

We keep account and wallet records only as long as needed for service, finance checking, dispute handling and legal duties. When a record is no longer needed, we remove or separate it from active use.

Change requests

You can ask us to correct outdated contact details, review stored account data, or remove details we no longer need. We verify the request first so another person cannot alter your profile.

Seven Privacy Questions Before You Join

These answers focus only on how we handle personal data, wallet records, cookies, device logs and privacy requests. They are written for you before you open an account and after you start using one. If your case involves local access rules, we will handle it according to the law that applies where you are and where access is permitted.

We collect the account details you enter, such as username, phone number, email and login credentials. We also record device, IP region and time stamps so we can protect your profile and answer account requests.

Wallet records help us match your payment request to the correct account and resolve finance questions. We store the reference, rail name and status, not your private wallet PIN or app password.

Yes. Email our privacy desk with your account name and reachable reply address. We will verify you through account and wallet checks before sending a summary of data linked to your profile.

Contact live chat, WhatsApp or email from the contact detail already linked to your account when possible. We may confirm your username, recent wallet rail and device record before changing personal details.

Cookies may remember that you returned to a lobby area or stayed signed in, including game categories you opened. They do not replace your account record, and you can clear them through your browser settings.

We keep privacy request messages long enough to answer the case, prove the action taken and handle follow-up questions. When the record is no longer needed for those reasons, we remove or separate it.

Use live chat for quick checks, WhatsApp for mobile follow-up, or email for formal correction requests. Our daily support hours are 09:00 to 01:00 WIB, and email cases remain open until resolved.